Terms & Conditions

1. Acceptance of Terms

By accessing or using the Fidorix platform, website, mobile application, or any related services (collectively, the "Platform"), you confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions ("Terms"), our Privacy Policy, and any additional guidelines or rules posted on the Platform. If you do not agree to these Terms in their entirety, you must immediately discontinue use of the Platform.

These Terms constitute a binding legal agreement between you ("User", "you") and Fidorix ("Company", "we", "us", "our"). Your continued use of the Platform following the posting of any changes constitutes acceptance of those changes.

2. Eligibility

You must be at least 18 years of age to register for and use the Platform. By creating an account, you represent and warrant that you are 18 years or older and have the full legal capacity to enter into these Terms under the laws of your jurisdiction.

The Platform is not available to residents of jurisdictions where online forex or binary options trading is restricted or prohibited by applicable law, including but not limited to the United States of America, Canada, and any jurisdiction designated as a sanctioned country by the Financial Action Task Force (FATF). It is your sole responsibility to determine whether your use of the Platform is lawful in your jurisdiction. Fidorix reserves the right to refuse service to any person or entity at its sole discretion.

3. Account Registration

To access trading services, you must complete the registration process and pass our Know Your Customer (KYC) identity verification. You agree to provide accurate, current, and complete information during registration and to keep such information updated at all times.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. Any activity conducted under your account is your responsibility. You must notify Fidorix immediately at support@fidorix.com if you suspect unauthorised access to your account. Fidorix will not be liable for any loss arising from unauthorised use of your account where you have failed to take reasonable precautions.

Each user may hold only one active account. Creating multiple accounts to circumvent restrictions, bonuses, or security reviews is strictly prohibited and may result in permanent account closure and forfeiture of funds.

4. Trading Services

Fidorix provides an online platform for trading forex currency pairs, binary options, commodities, indices, and other financial instruments ("Instruments"). All trades are executed on the Platform subject to available liquidity, market conditions, and our execution policy.

Trading in forex and binary options carries a high level of risk and may not be suitable for all investors. You may lose all of your invested capital. Past performance is not indicative of future results. Fidorix does not provide personalised investment advice. Nothing on the Platform constitutes financial, investment, tax, or legal advice.

Fidorix reserves the right to refuse, cancel, or reverse any trade in the event of a technical malfunction, pricing error, market manipulation, or violation of these Terms. In such circumstances, Fidorix's decision is final.

5. Deposits & Withdrawals

The minimum deposit amount is $10 USD or equivalent. Deposits must originate from a payment method registered in your name. Fidorix does not accept third-party deposits. All deposits are subject to anti-money laundering (AML) screening and may be held pending verification.

Withdrawal requests are processed within 1–5 business days, subject to verification status and the payment method selected. Withdrawals will be returned to the same payment method used for the original deposit where possible. Fidorix reserves the right to request supporting documentation before processing any withdrawal.

Bonus funds, where applicable, are subject to separate bonus terms and specific trading volume requirements before withdrawal. Fidorix reserves the right to modify, suspend, or cancel bonus programmes at any time.

6. Fees & Charges

Fidorix may charge spreads, commissions, overnight financing (swap) fees, and inactivity fees, as published on the Platform's fee schedule. Fee structures are subject to change with reasonable prior notice. It is your responsibility to review the current fee schedule before placing any trade.

Accounts that have not recorded any trading activity for a continuous period of 90 days may be subject to an inactivity fee of up to $10 per month, deducted from the available account balance. Accounts with a zero balance will be archived after 180 days of inactivity. Third-party payment processors may impose their own transaction fees, for which Fidorix accepts no liability.

7. Prohibited Activities

You agree not to engage in any of the following activities while using the Platform:

• Market manipulation, wash trading, or any form of price distortion.
• Using automated bots, scripts, or third-party software to gain an unfair trading advantage without prior written approval.
• Exploiting pricing errors, latency arbitrage, or technical loopholes in the Platform.
• Money laundering, terrorist financing, or any activity prohibited by applicable law.
• Providing false, misleading, or fraudulent information during registration or KYC.
• Accessing another user's account without authorisation.
• Attempting to reverse-engineer, decompile, or disassemble any part of the Platform.
• Conducting any activity that disrupts, impairs, or overloads the Platform's infrastructure.

Violation of this section may result in immediate account suspension, permanent ban, forfeiture of account balances, and referral to relevant legal authorities.

8. Intellectual Property

All content on the Platform, including but not limited to text, graphics, logos, icons, images, audio clips, charts, software, and the overall design ("Content"), is the exclusive property of Fidorix or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial trading purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any Content without Fidorix's prior written consent. Any unauthorised use of the Content may result in legal action.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Fidorix, its directors, employees, partners, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, trading losses, or business interruption, arising out of or in connection with your use of the Platform.

The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Fidorix does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.

In jurisdictions that do not allow the exclusion of certain warranties or limitation of liability, our liability shall be limited to the maximum extent permitted by law. In no event shall Fidorix's total aggregate liability exceed the amount deposited by you in the 30 days preceding the event giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Fidorix, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Platform; (b) your breach of these Terms; (c) your violation of any applicable law or regulation; or (d) any third-party claim resulting from your conduct on the Platform.

Fidorix reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with Fidorix's defence of such claim.

11. Termination

You may close your account at any time by submitting a written request to support@fidorix.com. Upon closure, any open positions will be settled at prevailing market rates, and available funds (after deduction of any outstanding fees) will be returned to your registered payment method.

Fidorix may suspend or permanently terminate your account at any time, with or without notice, if it determines in its sole discretion that you have violated these Terms, engaged in fraudulent activity, or if required to do so by applicable law or regulatory authority. Upon termination for cause, Fidorix reserves the right to withhold funds pending investigation.

Provisions of these Terms that by their nature should survive termination — including Sections 8, 9, 10, and 12 — shall survive any termination or expiry of your account.

12. Governing Law

These Terms shall be governed by and construed in accordance with internationally recognised principles of commercial law. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be finally resolved by binding arbitration administered by a mutually agreed arbitration body, applying international arbitration rules. The seat of arbitration shall be determined at the time of dispute. The language of arbitration shall be English.

Notwithstanding the foregoing, Fidorix reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent or enjoin infringement of its intellectual property rights or unauthorised use of the Platform.

13. Changes to Terms

Fidorix reserves the right to modify these Terms at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on the Platform. It is your responsibility to review these Terms periodically.

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Platform and close your account.

14. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or the Platform, please contact us through the following channels: