Contact Us
We're here to help. Reach out any time.
Let's talk
Choose the channel that works best for you. Our team is always ready.
Response Time
Within one business day
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Send us a message
Write to us directly — every message lands with a human on the support team, and we reply within one business day.
- Include your account email for account-specific questions
- Screenshots help us resolve technical issues faster
- Urgent trading issue? Use live chat in the platform for instant help
Our team operates remotely across Europe
Distributed team, centralised support.
Still have questions? Check these common ones first.
How fast do you respond?
We reply to all email inquiries within one business day. Live chat in the platform is staffed 24/7 for instant help.
Can I call you?
We currently support via email and live chat. This lets us keep response quality high and maintain a full written record of every conversation.
What languages do you support?
Our support team handles English, Spanish, Arabic, and French. More languages are on the way — let us know if you need something else.