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Frequently Asked Questions

Everything you need to know about getting started, funding, trading and staying safe on Fidorix.

Getting Started

What is the minimum deposit?

You can start with as little as $10 on a Classic account. There is no large capital requirement — we believe everyone should be able to learn to trade without significant financial risk.

Do I need trading experience to get started?

No experience is needed. Fidorix provides a free demo account, an economic calendar, a glossary and step-by-step guides to help you get up to speed quickly.

How do I open an account?

Sign up in under two minutes with your email, complete a quick KYC identity check to keep your account safe, then fund your account from $10 and start trading.

Is there a free demo account?

Yes. You can open a free demo account with virtual funds and practice in real market conditions — no deposit, no card and no time limit.

Which account type should I choose?

Most beginners start on Classic ($10 minimum). Silver, Gold and VIP unlock larger position limits, tighter spreads and higher credit as you scale. All tiers are commission-free with fixed spreads.

Deposits & Withdrawals

How can I deposit funds?

You can fund your account with PayPal, Visa, Mastercard and Perfect Money. Deposits are free, and minimums start as low as $1–$5 depending on the method.

How quickly can I withdraw my funds?

E-wallet withdrawals are typically processed within 1–72 hours on business days and are returned to your original deposit method. Requests are not processed on weekends or holidays.

Are there any withdrawal fees?

Deposits are free. Withdrawal fees range from 0% to 5% depending on the method and conditions.

Why are withdrawals paid to my original method?

For your security and to meet anti-money-laundering rules, all withdrawals are returned to the same source you deposited from. This protects your funds from being redirected.

Trading & Markets

What markets can I trade?

You get access to 50+ instruments including forex pairs, cryptocurrencies, precious metals and indices — all from a single account.

What leverage do you offer?

Leverage of up to 1:2000 is available, based on your account equity. You can adjust your leverage manually in the Client Portal. Remember that leverage amplifies both gains and losses.

Are your spreads fixed or variable?

Fidorix spreads are fixed and start from 0.4 pips on VIP accounts. They do not widen during news or volatility, so your trading costs stay predictable.

Do you charge commission?

No. Every Fidorix account is completely commission-free. Costs are reflected in the fixed spread, with no per-trade commission and no hidden fees.

Can I lose more money than I deposit?

No. Negative balance protection means you can never owe Fidorix money — any negative balance is reset to zero. That said, trading carries real risk and you can lose your deposited funds, so only trade with money you can afford to lose.

Safety & Security

Is my money safe at Fidorix?

Yes. Your funds are held in segregated client accounts that are completely separate from company operating funds, so they are never used for business expenses.

How is my account protected?

Fidorix uses 256-bit SSL encryption, two-factor authentication and KYC/AML verification to protect your account and personal information.

Is my personal data protected?

We process your data under our Privacy Policy and protect it with encryption in transit. You can also enable two-factor authentication for an extra layer of security.

Who can use Fidorix?

You must be at least 18 years old. The platform is not available to residents of restricted jurisdictions, including the United States, Canada and FATF-sanctioned countries.

Still Have a Question?

Our support team is available 24/7 to help you out.