1. Parties & Definitions
This Client Agreement ("Agreement") is entered into between Fidorix ("Company", "we", "us") and the individual who opens an account ("Client", "you"). It governs the trading account and all services provided, and should be read together with our Terms & Conditions, Risk Disclosure, and AML Policy.
2. Account Opening & Eligibility
You must be at least 18 years old and legally able to enter this Agreement. You agree to complete KYC verification and to provide accurate, current information. Each Client may hold one active account. The Platform is not available where prohibited by law.
3. Services Provided
Fidorix provides an online platform for trading forex, binary options, metals, indices, cryptocurrencies and other instruments as CFDs. We act as a counterparty/execution venue and do not provide personalised investment advice. Nothing on the Platform constitutes financial, tax or legal advice.
4. Order Execution & Pricing
Orders are executed subject to available liquidity and market conditions. Fidorix offers fixed spreads that do not widen during news events, and commission-free trading. Multiple execution modes and order types (market, pending, stop, trailing stop) are supported. We may reject, cancel or correct trades affected by pricing errors, manipulation or technical malfunction.
5. Margin, Leverage & Stop-Out
Leverage of up to 1:2000 is available based on account equity and may be adjusted manually in the Client Portal. You are responsible for maintaining sufficient margin. If equity falls to the applicable stop-out level (30% on Classic and Silver, 10% on Gold and VIP), open positions may be closed automatically. Negative balance protection ensures you cannot lose more than your deposit.
6. Client Obligations & Representations
You represent that funds used are lawfully yours, that you trade for your own account, and that you will not engage in market abuse, arbitrage of pricing errors, or the use of unauthorised automated systems. You are responsible for the security of your credentials and for all activity under your account.
7. Deposits, Withdrawals & Funds
The minimum deposit is $10. Client funds are held in segregated accounts. Deposits must come from a method in your name, and withdrawals are returned to the original source. See the Deposits & Withdrawals and Refund Policy pages.
8. Risk Acknowledgement
You acknowledge that trading leveraged products carries a high level of risk and may result in the loss of your entire deposit. You confirm that you trade only with money you can afford to lose and that you have read and understood our Risk Disclosure.
9. Fees, Swaps & Inactivity
Trading is commission-free; costs are reflected in fixed spreads. Overnight (swap) charges may apply to positions held open. Inactivity fees may apply to dormant accounts as set out in the Terms. The current fee schedule is published on the Platform.
10. Liability & Indemnity
To the fullest extent permitted by law, Fidorix is not liable for indirect or consequential losses, trading losses, or losses arising from circumstances beyond our reasonable control. You agree to indemnify Fidorix against claims arising from your breach of this Agreement or misuse of the Platform.
11. Confidentiality & Data
We process your personal data in accordance with our Privacy Policy and protect your account with encryption and optional two-factor authentication. You consent to such processing as necessary to provide the services.
12. Amendment, Suspension & Termination
We may amend this Agreement with reasonable notice; continued use constitutes acceptance. Either party may terminate the relationship; you may close your account at any time, and we may suspend or terminate accounts for breach, fraud, or legal reasons. Open positions are settled at prevailing market rates on closure.
13. Governing Law & Arbitration
This Agreement is governed by internationally recognised principles of commercial law. Disputes shall be resolved by binding arbitration conducted in English, without prejudice to our right to seek injunctive relief to protect our rights or the Platform.
14. Contact
For questions about this Agreement, contact legal@fidorix.com.
Trading forex and binary options involves significant risk of loss and is not appropriate for all investors. Please ensure you fully understand the risks involved before trading.